Zack Ambold
Social Strategy, Built for Every Channel
I help brands build stronger connections with their audiences through content strategy, community management, reputation management, and paid social advertising.
10+
9
Years of Experience
Global Communities Managed
Posts Created in a Quarter
Retail Locations Supported
650
439
The Person behind the strategy
Social media has always been about people before it's about platforms, and that's been true since long before brands treated it as a core business function. My work spans content strategy, community management, online reputation management, social listening, and paid media, with experience across tech, retail, QSR, CPG, travel and tourism, and nonprofit brands.
I've led global community management teams, managed online reputation across more than 650 locations, built content strategies for B2C, B2B, and ESG audiences, and overseen more than $20 million in annual paid social investment across four channels.
I believe effective marketing starts with understanding people. Every business has a unique story, audience, and challenge, which is why I don't believe in one-size-fits-all marketing plans. Whether I'm creating content, managing a community, protecting a brand's reputation, or optimizing paid campaigns, my focus stays the same: helping businesses build meaningful relationships that drive measurable results.
Brands I’ve Worked with
As a social media strategist, I lead content strategy, community management, online reputation management, and social listening for global brands, national retailers, nonprofit organizations, destination marketing organizations, and enterprise advertisers, with additional experience in paid social advertising.
